Return Policy

🇨🇦 Return Policy

Quick Returns Overview

We accept returns on most full-priced items within 30 days (15 days for sale items). Items must be new and include original packaging.

Standard Returns

Full-priced items: Return requests accepted within 30 days of receipt.
Sale items: Return requests accepted within 15 days.
Final sale items: Not eligible for return.

Items must be new, unworn, and include original packaging, tags, and accessories.

Please note: Our products are handcrafted by artisans in India. Variations in color, artwork, and minor imperfections are part of the charm of hand-painted leather. Over time, your piece will develop a unique patina.

🎁 Holiday Return Policy

Items purchased after November 1, 2025, as gifts may be returned through January 23, 2026.

To qualify, items must be purchased directly from Anuschkaleather.ca, be unused, in original condition, and include original tags and packaging.

Please note:

  • Returns received by January 23, 2026, are eligible for a refund to the original payment method or an Anuschka Store Credit/eGift Card.

  • Returns received after January 23, 2026, will be subject to our standard return policy.

  • If you purchased your Anuschka product from another retailer, please contact them directly for their return policy.

Exchanges

We do not offer direct exchanges. Please return your item within the eligible window for a refund or store credit, then place a new order.

How to Start a Return

To request a return authorization:

  1. Locate your AnuschkaLeather.ca order number (e.g., WBCA1211).

  2. Note the item and reason for return.

  3. Email us at hello@anuschkaleather.com or call 905-266-0625.

Eligible returns will receive authorization and instructions by email.
Processing takes 5–7 business days after receipt. Refunds are issued to your original payment method, store credit, or an Anuschka Gift Card.

Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as we cannot be held responsible for items lost in transit.

Shipping fees are non-refundable.